legal
Privacy Policy
Last updated: 20 June 2026
Your privacy matters to us. This policy explains what information coolweb.ai collects, how we use it, and the choices you have. It applies to our website and to the project enquiries you send us.
1. Information We Collect
- Details you give us — your name, email, phone number, budget range, and the project description you submit through our enquiry form or share by phone, WhatsApp, or email.
- Usage data — basic technical information your browser sends automatically, such as device type, approximate location, pages viewed, and referring links.
- Communications — the content of messages you send us so we can respond and keep a record of our work together.
2. How We Use Your Information
- To respond to enquiries and prepare proposals.
- To deliver, manage, and improve our Services.
- To send occasional updates if you join our list — you can unsubscribe at any time.
- To meet legal, accounting, and security obligations.
3. Cookies & Analytics
Our site may use essential cookies to function and privacy-respecting analytics to understand how the site is used. You can control cookies through your browser settings; disabling some may affect how parts of the site work.
4. Sharing & Disclosure
We do not sell your personal information. We share it only with trusted service providers who help us operate (for example, hosting, email, or analytics tools), and only as needed to deliver our Services — or where required by law.
5. Data Retention
We keep your information only as long as necessary to provide our Services, maintain business records, and comply with legal requirements. When it is no longer needed, we delete or anonymise it.
6. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or limit the use of your personal information, and to withdraw consent. To exercise these rights, contact us using the details below and we will respond within a reasonable time.
7. Security
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to keep your data safe and to address any issues promptly.
8. Third-Party Links
Our site and messages may link to external services (such as WhatsApp). Their privacy practices are governed by their own policies, which we encourage you to review.
9. Children's Privacy
Our Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the current version. Significant changes will be highlighted on this page.
11. Contact
For any privacy question or request, reach us at hello@coolweb.ai or +1 (289) 993-0999.
This page is provided for general information and does not constitute legal advice. Please consult a qualified professional before relying on it for your business.